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Knowledgebase : Membership and Billing > Account Questions and Management
CHANGE EMAIL ADDRESS To change the email address associated with your account, please follow these steps: _Log onto the internet and exit any firewall programs. _ 1. Open the eACCELERATION SOFTWARE STATION: * Click START > PROGRAMS > EACCEL...
UPDATING OR CHANGING CREDIT CARD INFORMATION We discourage sending credit card information via email so to update your billing information please CLICK HERE. Thank you for choosing EACCELERATION/STOPSIGN software. FOR FURTHER ASSISTANCE - SUB...
MONTHLY BILLING - HOW DOES IT WORK? When you sign up for an EACCELERATION/STOPSIGN MEMBERSHIP, you agree to authorize monthly billing of your membership fees to the account registered as your default payment method. FOR FURTHER ASSISTANCE - SUB...
ONE TIME LICENSE (INFINITY) OPTION DISCONTINUED. EACCELERATION has stopped offering the Infinity License. For those who currently have an _Infinity_ (OTL), EACCELERATION will continue to provide unlimited updates to your STOPSIGN software in accord...
PAYMENT OPTIONS - DEFAULT PAYMENT METHOD When you provide us with a credit card number and expiration date to pay for your first purchase, your credit card account becomes the "_default payment method_" for your subscription and all other EACCELERATIO...
REFUND POLICY STOPSIGN has a 30-DAY money back guarantee. Other refunds are granted to subscribers at the discretion of StopSign. If you are dissatisfied with any STOPSIGN terms, policies, or practices, your sole recourse is to cancel your STOPSIGN s...
TRANSFER STOPSIGN TO NEW COMPUTER Please visit our Knowledgebase Article to TRANSFER [1]STOPSIGN to a new computer. FOR FURTHER ASSISTANCE - SUBMIT A TICKET OR CONTACT SUPPORT ADDITIONAL USER INFORMATION MAY BE FOUND VIA THE STOPSIGN KN...
UNSUBSCRIBE - CANCEL INFORMATION If you have a billing question or would like to cancel your membership, please contact one of our membership specialists. For real-time live chat support, please click the \"LIVE SUPPORT\" button to the left or call ...
WHAT IS THIS CHARGE ON MY CREDIT CARD STATEMENT? This is the renewal charge for your EACCELERATION/STOPSIGN MEMBERSHIP. Prices will vary depending on your billing cycle (monthly, quarterly, annually, etc.) and any additional internet time or other se...