Modifying Power Options in Windows.

In some instances, it maybe necessary to modify the Sleep settings to ensure that your computer can scan with StopSign® at the scheduled scan.  These settings can be different for Laptops and Desktops.

Computers running Windows XP should contact support for assistance with this, as the sleep settings may not be enabled and therefore not needing adjustment. 

Desktops and laptops running Windows Vista, 7, 8, 8.1, and 10.

1.  Hold the Windows key down and press the letter R.  Then release both keys.
2.  In the RUN box that appeared type the following:

      powercfg.cpl

3.  Press OK.

The new Screen that appears should look similar to this picture below, but may present more or less options. Only change the plan settings for the plan currently selected which is indicated by the black dot.



4.  Next click on the "Change plan settings" Link indicated by the red arrow above.

The new screen you see will look like one of the images below depending on whether you have a desktop or a laptop.

Desktop





Laptop




5.  Adjust the "Put the computer to sleep" setting to never.  On laptops this should only be done on the plugged in side as indicated by the red arrow.
6.  Click Save Changes
7.  Laptops may have additional settings changes required. 



Power button

Closing the lid



8.  Close all open windows and restart the computer.

For further assistance -

SUBMIT A TICKET

or

CONTACT SUPPORT

Additional user information may be found via the StopSign KNOWLEDGE BASE.