Windows Prevents StopSign Install
XP & 2K Users
ONLY


WARNING
: THE FOLLOWING INFORMATION APPLIES ONLY TO USERS WHO ARE USING THE WINDOWS XP HOME and PRO and WINDOWS 2000 OPERATING SYSTEM.

CLICK HERE FOR WINDOWS  VISTA INSTRUCTIONS.

WINDOWS
  XP HOME PLEASE CONTINUE to the information provided below.



The trouble you are experiencing with our software is a sign of a Windows  issue dealing with the Windows  registry and the permissions on registry keys. Windows  is keeping StopSign Anti-Virus, and possibly other programs on your computer, from functioning properly. You will continue to have these problems if the issue is not repaired.

 

Please read and follow the steps below to correct the issue.

 


Note: You will need to uninstall and then reinstall the software after completing the steps below.

 

Text in UPPERCASE or "phrases in quotes" indicate text you will see on your computer screen.

 

Please print these instructions before continuing.



STEP 1 - Resetting Permissions


1)
Click the link below and select SAVE. When you are asked where to save the file, select DESKTOP. When the download is complete you will have a new icon on your desktop.

RESET PERMISSIONS LINK

2) Double-click the new icon on your desktop titled "reset_hkcr_permissions.exe".

3) A black window will open, and when the program is done, it will close automatically. It will take several minutes for the program to finish running.



Once the above 2 steps have been completed, you are ready to UNINSTALL and REINSTALL StopSign

LINK TO UNINSTALL STEPS

NOTE: If you are unable to uninstall successfully, please proceed directly to the REINSTALL steps below.

LINK REINSTALL STEPS


For further assistance -

SUBMIT A TICKET

or

CONTACT SUPPORT

Additional user information may be found via the StopSign KNOWLEDGE BASE.