The StopSign Threat Scanner may take a few minutes to several hours to complete depending on how long it has been since you have last scanned - and how many threats have been encountered.
If you feel your scanner has "frozen" and you have allowed ample time for the scan to complete, we recommed you perform a scan while in Safe Mode.
To steps on running the Threat Scanner in Safe Mode, CLICK HERE.
For further assistance -
or
Additional user information may be found via the StopSign KNOWLEDGE BASE.